Privacy Policy
Our Commitment to Your Privacy
At The Beauty Mark Society, we believe privacy deserves the same care, dignity, and respect that guide our work.
The Beauty Mark Society, LLC is a Texas-registered limited liability company and the umbrella business for Lady Robin Smith and its associated publications, products, programs, and professional services.
Throughout this Privacy Policy, “The Beauty Mark Society,” “we,” “our,” and “us” refer to The Beauty Mark Society, LLC, including its operations under the Lady Robin Smith brand.
This Privacy Policy explains how we collect, use, store, protect, and share personal information when you visit our websites, purchase products, subscribe to our communications, attend or inquire about events, request speaking engagements, or engage in professional or contractual relationships with us.
We are committed to handling personal information responsibly, transparently, and in accordance with applicable privacy laws.
Information We Collect
We collect personal information reasonably necessary to operate our business, provide our products and services, and maintain professional relationships.
Depending on your interactions with us, the information collected may include:
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Personal and Contact Information: Names, email addresses, telephone numbers, billing addresses, shipping addresses, and other information voluntarily provided.
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Purchases and Orders: Products purchased, transaction records, order histories, shipping information, and customer service correspondence.
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Email Subscriptions: Email addresses, subscription preferences, and interactions with our communications.
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Speaking Engagements and Events: Names, organizational affiliations, event locations, proposed dates, booking details, and information necessary to coordinate appearances, presentations, or workshops.
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Professional and Contractual Information: Business contact information, agreements, invoices, payment records, correspondence, and details necessary to establish or fulfill professional obligations.
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Website and Technical Information: IP addresses, browser types, device information, website activity, and information collected through cookies or similar technologies.
We seek to collect only information relevant to legitimate business activities and do not intentionally request unnecessary sensitive personal information.
How We Use Your Information
Personal information may be used to:
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Process and fulfill purchases, payments, and product deliveries.
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Provide customer service and respond to questions or concerns.
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Send order confirmations, receipts, shipping notifications, and other transactional communications.
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Deliver requested email communications, including reflections, invitations, new releases, announcements, and special offerings.
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Respond to speaking engagement inquiries and coordinate appearances, interviews, workshops, and events.
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Prepare, administer, and fulfill professional contracts and agreements.
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Manage invoices, business transactions, and financial records.
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Improve our websites, publications, products, and services.
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Maintain website functionality and protect against fraud, unauthorized activity, and security threats.
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Comply with applicable legal, financial, and regulatory obligations.
We use personal information for legitimate business purposes, contractual obligations, with consent where required, or as otherwise permitted by applicable law.
Email Subscriptions and Communications
Visitors may voluntarily subscribe to receive communications from The Beauty Mark Society and Lady Robin Smith.
These communications may include personal reflections, event invitations, book releases, publication announcements, exclusive offerings, educational content, and other updates related to our work.
Email subscriptions are entirely optional.
Purchasing a product, submitting a speaking inquiry, or entering into a professional agreement does not automatically enroll an individual in promotional communications.
Subscribers may opt out of marketing emails at any time by selecting the unsubscribe link included in our communications or by contacting robin@ladyrobinsmith.com.
We honor unsubscribe requests in accordance with applicable law.
Unsubscribing from promotional communications does not prevent us from sending essential transactional or contractual messages, including order confirmations, shipping updates, invoices, or communications necessary to fulfill an existing agreement.
Orders, Payments, and Product Fulfillment
When customers purchase books, publications, merchandise, or other products through our websites, we collect the information necessary to process payments and fulfill orders.
Our website operates through Wix, and certain products may be printed, produced, or fulfilled through third-party providers, including Lulu.
Information necessary to complete an order may be shared with these providers, including customer names, shipping addresses, contact information, and order specifications.
Payments are processed through the payment services associated with our checkout system. We do not independently maintain complete payment card numbers or card security codes in our business records.
Third-party providers may maintain their own privacy and security policies governing the information they process.
We share only the information reasonably necessary to complete transactions, fulfill purchases, and provide related customer services.
Speaking Engagements, Events, and Professional Contracts
The Beauty Mark Society, LLC, through the Lady Robin Smith brand, may receive inquiries regarding speaking engagements, interviews, workshops, presentations, appearances, partnerships, and professional collaborations.
To evaluate and coordinate these opportunities, we may collect information including:
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Names and contact information of event organizers, representatives, and contracting parties.
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Organization or company information.
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Event dates, locations, schedules, and logistical requirements.
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Proposed fees, budgets, and payment arrangements.
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Contractual terms, invoices, and professional correspondence.
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Other information reasonably necessary to evaluate, arrange, or fulfill an engagement.
Information collected through these professional relationships is used for scheduling, communication, contract administration, payment processing, event coordination, recordkeeping, and fulfillment of agreed-upon services.
We do not sell private contractual information, professional contact details, or business correspondence to data brokers.
Professional information may be shared with administrative service providers, legal or financial advisers, or other necessary parties when reasonably required to fulfill contractual obligations, comply with applicable law, or protect legitimate business interests.
Confidentiality provisions contained in separately executed agreements will be honored in accordance with their terms and applicable law.
Personal information obtained through a speaking inquiry or professional contract will not automatically be added to promotional mailing lists.
Information Sharing and Third-Party Service Providers
The Beauty Mark Society, LLC does not sell personal information to data brokers.
We do not sell customer email lists, subscriber information, or professional contact information to third parties for their independent marketing purposes.
Certain personal information may, however, be shared with service providers when reasonably necessary to operate our business.
These may include:
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Website hosting and e-commerce providers.
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Payment processing services.
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Printing, shipping, and order fulfillment companies.
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Email marketing and communication platforms.
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Event administration and professional service providers.
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Accounting, legal, and other business advisers.
We may also disclose information when required by applicable law, legal process, or lawful government request; when reasonably necessary to protect our rights, property, or security; or in connection with a lawful business transaction or transfer.
We seek to limit information sharing to what is reasonably necessary for the intended purpose.
Website Hosting, Cookies, and External Services
Our website is hosted through Wix, which provides website infrastructure, e-commerce functionality, and associated data management services.
Wix and other authorized providers may process or store information on our behalf to support website operations, transactions, communications, and security.
Our websites may use cookies or similar technologies to support essential functionality, understand website performance, and improve the visitor experience.
Depending on the services enabled, cookies may also support analytics or marketing activities.
Visitors may manage certain cookie preferences through available website controls or browser settings.
Additional information about the privacy practices of our service providers may be found at:
Data Security, Protection, and Retention
We take reasonable measures to safeguard personal information and work with established service providers that maintain security protections for their systems.
While we are committed to protecting your information, no online system can guarantee absolute security.
We seek to limit access to personal information to individuals and service providers who reasonably require it for authorized business purposes.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
This may include maintaining purchase records, managing customer relationships, administering professional agreements, fulfilling contractual obligations, resolving disputes, and complying with applicable tax, accounting, or legal requirements.
Email subscription information may be retained while an individual remains subscribed. Following an unsubscribe request, limited information may be retained as necessary to honor that preference and comply with applicable law.
Retention periods may vary according to the type of information collected and the applicable business or legal requirements.
Your Privacy Rights and Choices
We respect the rights of individuals regarding their personal information.
Depending on applicable law, you may have the right to:
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Request access to personal information maintained about you.
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Request correction of inaccurate personal information.
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Request deletion of certain personal information.
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Withdraw consent for optional marketing communications.
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Unsubscribe from promotional emails at any time.
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Exercise other privacy rights available under applicable law.
Privacy-related requests may be submitted to robin@ladyrobinsmith.com.
We may request reasonable verification of identity before fulfilling certain requests.
Some information may need to be retained for legitimate contractual, accounting, tax, or legal purposes.
We will review and respond to requests in accordance with applicable law.
Children's Privacy
Our websites, publications, products, and professional services are primarily intended for adults.
We do not knowingly collect personal information online from children under the age of 13 without appropriate parental consent.
If we become aware that information has been collected from a child in violation of applicable law, we will take appropriate steps to address the matter.
External Websites and Third-Party Links
Our websites and communications may contain links to external websites, online retailers, event platforms, social media services, or other third-party resources.
These websites may operate under separate privacy policies and information-handling practices.
The Beauty Mark Society, LLC is not responsible for the independent privacy practices or content of websites we do not own or control.
We encourage visitors to review the privacy policies of external websites before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, services, technology, or applicable legal requirements.
Any revisions will be published on the relevant website with an updated effective date.
Where required by law, we will provide additional notice or obtain consent regarding material changes to our information-handling practices.
Contact Information
For questions regarding this Privacy Policy, personal information, email subscriptions, or privacy-related requests, please contact:
The Beauty Mark Society, LLC
Operating under the Lady Robin Smith brand
Email: robin@ladyrobinsmith.com
Mailing Address:
5900 Balcones Dr.
Austin, Texas 78731
United States
We will review privacy-related inquiries and respond as appropriate under applicable law.